CryptoLiveHelp Help Center · Updated 2 November 2026
Save original messages, website addresses, payment dates and transaction identifiers you already have. Keep originals and separate copies of any notes. Do not edit an original message to add your interpretation. Avoid reopening suspicious attachments or sending more money to obtain records.
Contact the wallet or payment provider through its verified channel. Explain the payment and ask what options apply. Cryptocurrency payments are often difficult to recover, and a promise from an unsolicited helper is not proof of an effective remedy.
Choose the relevant reporting authority for your country. Formal investigation or legal advice may require a qualified specialist. CryptoLiveHelp can help you understand the information requested and identify sensible next steps.
Source and scope
Read the primary guidance. FTC guidance, . FTC reporting is a United States route, not a universal filing process