CryptoLiveHelp Help Center · Updated 2 November 2026
Open the transaction details in your genuine wallet or provider account. Look for a transaction ID, hash or explorer link. Record the network as well as the identifier. A provider's internal reference may not be a blockchain hash.
Use an explorer for the correct network, reached through trusted documentation. Check the displayed destination, asset, amount and status. A matching blockchain record and an exchange account balance answer different questions, so ask the receiving provider about crediting requirements when needed.
Do not connect a wallet or enter a recovery phrase merely to read a public transaction. Public addresses and hashes can reveal financial activity, so share only what is relevant.
Source and scope
Read the primary guidance. Coinbase transaction hash explanation, . This source does not imply CryptoLiveHelp is affiliated with Coinbase