CryptoLiveHelp

Check a support message before you click

A message can look familiar and still come from an impersonator. Pause when a request is unexpected or urgent.

What to check

Open the provider's genuine website independently. Compare the exact domain and use its published contact route. Do not share a phrase, password or code in response to an unsolicited support message.

A sensible next step

If you already interacted with a suspicious link, stop using that page and consult the genuine provider's security guidance. The right response depends on what you entered or approved.

Further reading

Read the primary guidance. Details can depend on the provider, network or country.

Related guides

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