CryptoLiveHelp Help Center · Updated 2 November 2026
Do not send it through chat, email, forms or screenshots. CryptoLiveHelp does not need it to explain a wallet concern. The same rule applies to private keys, passwords and authentication codes.
Be cautious of pages that ask you to validate or synchronise a wallet by entering secret information. Reach official documentation independently rather than following an unsolicited support link. Read what a wallet asks you to approve before signing anything.
If you think a credential has been exposed, stop sharing it and consult the genuine wallet provider's security guidance promptly. The appropriate response depends on the wallet and network. Do not follow a stranger's request to transfer funds or connect to another website.
Source and scope
Read the primary guidance. Ethereum security guidance, . Network-specific details should be checked against the wallet you actually use