CryptoLiveHelp

Protect an exchange account

Use the account provider's current security settings and instructions. Support should never need your password or authentication code.

What to check

Keep a strong, unique password and use the authentication options recommended by the genuine provider. Secure the email account used for password resets too. Navigate to account settings independently rather than through an unexpected message.

A sensible next step

If you suspect account compromise, contact the provider through its official channel promptly. CryptoLiveHelp can explain the questions to ask but cannot change the provider's security decisions.

Further reading

Read the primary guidance. Details can depend on the provider, network or country.

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