CryptoLiveHelp Help Center · Updated 2 November 2026
What to check
With a provider account, access depends on the service and its account processes. With self-custody, your own keys and backups matter. Neither model removes the need for careful security.
A sensible next step
For a login problem, use the genuine provider help route. For a wallet problem, identify the wallet software and follow its own documentation. Do not hand a helper control of either account.
Further reading
Read the primary guidance. Details can depend on the provider, network or country.